Impact of Training and Development on Organizational Performance

 Impact of Training and Development on Organizational Performance


Training has a vital role in achieving organizational goals by incorporating the interest of the Organization and Employees (Raja Abdul Ghafoor Khan, 2011). The most important element of employee performance is training. Training is important in improving the abilities of employees  (Raja Abdul Ghafoor Khan, 2011).

processes should be a prime source of information about individual learning and development needs (ARMSTRONG, 2014). The main purpose of learning and development as an organizational process is to support business goals, develop individual possibilities, and build with respect for diversity  (ARMSTRONG, 2014).

Organizations are expected to identify the training requirements of their employees and design training programs that help them best utilize them to achieve organizational goals (H. O. FALOLA, 2014).In order to improve the performance of employees, it is very important for companies to use appropriate training design and implementation style (Mozael, 2015)

Trained employees were more satisfied than untrained employees. When training and development programs are in place, employees improve their skills and potential future needs (Khan, 2016).

The time element is crucially important in training and development. In other words, in order to get perfect results from training, it must be completed in the shortest possible time. Also, it helps to keep costs to a minimum (Saqib Ahmad, 2014).

Training can be described as a deliberate and systematic effort by management aimed at changing employee behavior (Ampomah, 2016). Further explained that training can be used as a comprehensive means of developing skills and expertise to prevent problems from occurring, and is also an effective tool for addressing skill and performance gaps between staff  (Ampomah, 2016).

Employers do not regularly consider employees' feelings about skill development. Employers should ensure that their employees are continuously learning new skills (Franklin Dang Kum, 2014). The main aim of training and development is to improve the competence of employees so that the organization can enhance the efficiency and effectiveness of its human capital (Abeba Mitiku Asfaw, 2015).

The organization invests more than 126 billion dollars annually in employee training and capability development, employees can have a positive impact on the organization's results (Joel Rodriguez, 2017). Training and capacity development functions are mainly responsible for employee performance  (Joel Rodriguez, 2017). Training should cover the performance development needs of employees and be explained in a way that is relevant to their job description (Md. Mobarak Karim, 2019).

Training and  development can be one way to align efforts with the organization's purpose. Further stated,It can increase employee motivation, manage performance, and improve performance and productivity (Boadu, 2014).

Methods of Training

On Job Training

On-the-job training can lead to the success of an organization, and it can improve employee performance as employees learn and perform tasks at once (Ananthalakshmi Mahadevan, 2019).

Off-the-Job Training

In off-the-job training, training venues are usually set up in such a way that the employees have enough concentration so that they can participate in the training program without being interrupted by external factors (Ananthalakshmi Mahadevan, 2019).

Demonstration

Leading by example, with skilled workers doing the work and unskilled workers closely observing to understand the work (D. A. Olaniyan, 2008).

Team training

Team training is a specific type of training given to the whole team with the goal of improving the overall performance of the team. This is a deliberate effort to develop the team's task-specific competencies and thereby improve their ability to perform tasks effectively (Lisa A. Delise, 2010).

I work for a group company of one of the leading commercial bank. Many employees had more than 20 years of experience in the same organization. In early 2020 company performance was very low. So The Board of Directors’s decided to change the senior management and recruit a new young dynamic team. They carefully identified each and every staff skill and some of them were not participating in training for ten years. Many of the engineering and technical staff were sent to the off-the-job training and the finance team was trained for new  ERP solutions and the latest Microsoft Office package on-job training Also conducted team training programs, such as leadership and coordination training. Later the company shows effective results with new amendments.

References

Abeba Mitiku Asfaw, M. D. (2015). Journal of Human Resource and Sustainability Studies, 2015, 3, 188-202. The Impact of Training and Development on Employee Performance and Effectiveness.

Ampomah, P. (2016). Asian Journal of Social Sciences and Management Studies ,ISSN: 2313-7401 Vol. 3, No. 1, 29-33. The Effect of Training and Development on Employee Performance in a Private Tertiary Institution in Ghana.

Ananthalakshmi Mahadevan, M. H. (2019). IOSR Journal of Business and Managemente-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 21, Issue 10. Impact of Training Methods on Employee Performance in a Direct Selling Organization, Malaysia.

ARMSTRONG, M. (2014). Armstrong’s Handbook of Human Resource Management Practice-13th Edition.

Boadu, F. (2014). International Journal of Education and Research Vol. 2 No. 5. TRAINING AND DEVELOPMENT: A TOOL FOR EMPLOYEE PERFORMANCE IN THE DISTRICT ASSEMBLIES IN GHANA .

D. A. Olaniyan, L. B. (2008). European Journal of Scientific Research ,ISSN 1450-216X Vol.24 No.3 (2008), pp.326-331 . Staff Training and Development.

Franklin Dang Kum, R. C. (2014). SINGAPOREAN JOuRNAl Of buSINESS EcONOmIcS, ANd management studies Vol.3, no.3. THE IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE: A CASE STUDY OF ESCON CONSULTING .

H. O. FALOLA, A. O. (2014). Bulletin of the Transilvania University of Braşov Series V: Economic Sciences • Vol. 7 (56) No. 1 . EFFECTIVENESS OF TRAINING AND DEVELOPMENT ON EMPLOYEES’PERFORMANCE AND ORGANISATION COMPETITIVENESS IN THE NIGERIAN BANKING INDUSTRY.

Joel Rodriguez, K. W. (2017). World Wide Journal of Multidisciplinary Research and Development,WWJMRD2017; 3(10): 206-212. The Importance of Training and Development in Employee Performance and Evaluation.

Khan, A. A. (2016). Business Management and Strategy ,ISSN 2157-6068,Vol. 7, No. 1. Impact of Training and Development of Employees on Employee Performance through Job Satisfaction.

Lisa A. Delise, C. A.-J. (2010). International Society for Performance Improvement PP. 53–80. The Effects of Team Training onTeam Outcomes.

Md. Mobarak Karim, M. M. (2019). Noble International Journal of Business and Management Research,ISSN(e): 2520-4521 ISSN(p): 2522-6606,Vol. 03, No. 02, pp: 25-33. THE IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEES’ PERFORMANCE: AN ANALYSIS OFQUANTITATIVE DATA.

Mozael, B. M. (2015). International Journal of Scientific and Research Publications, Volume 5, Issue 11,ISSN 2250-3153 . Impact of Training and Development Programs on Employee Performance.

Raja Abdul Ghafoor Khan, F. A. (2011). Global Journal of Management and Business Research,Volume 11 Issue 7 Version 1.0. Impact of Training and Development on Organizational Performance.

Saqib Ahmad, M. A. (2014). Industrial Engineering Letters,ISSN 2224-6096 (Paper) ISSN 2225-0581,Vol.4, No.9. Impact of Training and Development on Employee Performance.

 

 



Comments

  1. Hi Upul, Training helps improve performance management in the workplace. Training provides a framework for employees to complete their job responsibilities and tasks, and most importantly, a framework for their managers. It focuses on knowledge in the workplace (Kirkpatrick, 2016).

    ReplyDelete
    Replies
    1. Agreed Naushad,Training and development play an important role in improving performance within organizations and in the experience of individuals at work. Their primary goal is to improve the organizational capability and performance of individuals and to establish a link between human resources and business strategy (Kapur, 2018).

      Delete
  2. Agreed on the above content Upul Samantha, according to (Borrington & Stimpson, 2013) companies need to have a clear objective for training the workforce such as improving the efficiency of the workforce by introducing new equipment and conducting training programs on using the equipment to increase productivity, training the workforce would decrease the supervision needed by the employees, decrease the chances of accidents, improve the opportunity for internal promotion.

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  3. Also Explained by (Dr. Dhanonjoy Kumar, 2017) ,Learning and development is an essential strategic tool for improving employee and organization performance. It aims to improve the skills of employees by forcing them to learn new ways of performing work. In this way, it helps to update their knowledge of work performance, which leads to increasing their efficiency and thus increasing the productivity of the organization.

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  4. Agreed Samantha, further, Training and development have a visible role in the achievement of an organization goal. Training and development increase the efficiency and the effectiveness of both employees and company in the current contest. Employee performance is affected by the training and it will enhance the employee capabilities too. Therefore, if the employee has more knowledge, it will create more performance due to increase of expertise and capabilities (Khan, et al., 2011).

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    Replies
    1. Also sarasi,(Kapur, 2018)One of the most important tasks in training is to increase the productivity of individuals. When people have less knowledge or are unfamiliar with some of the methods and approaches associated with the performance of their job duties, they are required to complete the program.

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  5. Good article Upul. In my experience, the Organizational productivity has greatly benefited from training, to learn their duties and perform tasks more professionally, accurately, and efficiently. One of the most pervasive ways to increase individual productivity and inform staff of corporate goals is through the process of training (Ekaterini & Constantinos-Vasilios, 2009)

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    Replies
    1. Further to (Joel Rodriguez, 2017),Training and development is a function within human resource management that is used to bridge gaps between current and expected performance. Staff training and development needs may occur at any level of the organization, such as strategic, tactical or operational.

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